Assist sales executives in handling customer inquiries Prepare quotations for AHU systems (based on technical inputs) Follow up on leads and convert them into orders Work closely with: Design/Engineering team for technical specifications Production team for manufacturing timelines Procurement team for material availability Soft Skills Prepare and process sales orders in ERP/CRM system Track order status from confirmation to dispatch Maintain strong communication with clients Provide updates on: Order status Delivery schedules Technical clarifications Maintain records of: Quotations Purchase orders Contracts Prepare reports for management Coordinate for: Installation schedules Service and maintenance Handle basic customer complaints or escalate Technical Skills Basic knowledge of HVAC systems / AHU products Understanding of drawings, airflow, capacity, filters, coils ERP/CRM software knowledge Strong communication skills Coordination & multitasking Problem-solving ability Attention to detail Skills: sales coordination,schedules,manufacturing