Key Responsibilities: Key Responsibilities:

1. Conduct onboarding calls with newly enrolled learners.

2. Guide learners through the admission and documentation process.

3. Provide clarity on program structure, timelines, and next steps.

4. Address basic queries and coordinate with internal teams when required.

5. Maintain accurate records of interactions and update onboarding trackers.

6. Ensure timely follow-ups to complete the onboarding process.