Key Responsibilities Make outbound calls to potential and existing customers Explain company products/services in a clear and professional manner Generate leads and schedule meetings/demos for the sales team Follow up with interested clients through calls, WhatsApp, and email Maintain customer data and call records in CRM/Excel Handle customer queries and provide accurate information Achieve daily/weekly calling and conversion targets Build and maintain positive customer relationships Coordinate with internal teams for customer support and follow-ups Identify customer requirements and suggest suitable solutions Prepare daily call reports and update management regularly Ensure professional communication and customer satisfaction at all time About Company: Urbanites is a SaaS model (software as a service)-based software development company having its headquarters in Noida- India. We strive to make the optimum use of technology to provide the best when it comes to creating strong brand awareness for our clients at several levels. Our creative & dedicated team ensures that the customers can enjoy maximum advantages for the growth and expansion of their businesses. We have the best of the best technical experts who are not only well experienced in their respective domains but also have the passion to develop perfect skills that are required at the professional front. This lethal combination of attitude & skills has helped our clients to win.