Skip to content Home About Us Services Advisory Architecture Data Governance Data Strategy Process Engineering Robotic Process Automation Engineering Big Data Cloud Computing Data Warehousing DevSecOps Digital SAP SharePoint Salesforce Analytics Analytics Strategy Business Intelligence Data Science Staff Augmentation Industry Public Sector Financial Sector Retail Sector Products DocWise AI Careers Blogs Contact Us Home » Jobs » BI Support Engineer BI Support Engineer Job Description Location: Bengaluru, KA Position Type: Full-Time Hours: 9:00am to 5:00pm Weekdays (Monday – Friday) BI (Business Intelligence) Support Engineer plays a critical role in maintaining and supporting business intelligence systems and tools used for data analysis, reporting, and decision-making. They ensure that BI platforms run smoothly, troubleshoot issues, and help end-users get the most out of BI tools. Key Responsibilities System Maintenance and Monitoring: Managing the smooth operation of BI platforms, implementing updates, and overseeing the performance and health of BI systems and pipelines. Troubleshooting and Issue Resolution: Identifying and resolving issues with BI reports, dashboards, or data connections. User Support and Training: Providing assistance to end-users with BI tool usage, addressing queries, and troubleshooting report issues. Data Integration and ETL Support: Helping integrate various data sources and ensuring ETL (Extract, Transform, Load) processes run without errors. Collaboration with IT Teams: Working closely with developers, database administrators, and data engineers to ensure data pipelines are robust and reports are accurate. Documentation: Creating documentation for troubleshooting procedures, system configurations, and user guides. Technical Experience BI Tools Proficiency: Experience with BI tools like Power BI, Tableau, etc. SQL Knowledge: Expertise in writing and optimizing SQL queries to retrieve, manipulate, and validate data using technologies like: SQL Server, Oracle, MySQL, PostgreSQL, Redshift, Snowflake ETL Processes: Knowledge of ETL tools (e.g., SSIS) and processes to integrate data from different sources into BI systems. Data Warehousing: Understanding of data warehousing concepts and architecture using technologies like: Snowflake, Azure Synapse, Google BigQuery Cloud Platforms: AWS, Microsoft Azure, Google Cloud. API development & Integration: Experience working with REST APIs and related tools like Postman, OpenAPI specs, Swagger, YAML etc Serverless workflows: Experience integrating Azure Functions with multiple services for orchestrating complex operations Problem-Solving and Analytical Skills Ability to troubleshoot data issues, system errors, and performance bottlenecks in BI tools. Strong analytical mindset to identify trends, anomalies, and issues in data and reporting systems. Debugging skills to diagnose and resolve technical issues in data pipelines, BI tools, or databases. Soft Skills Communication: Clear communication skills to interact with end-users, explain technical issues, and provide training or support. Collaboration: Ability to work in a cross-functional team, including collaboration with developers, data scientists, and business analysts. Time Management: Ability to prioritize tasks effectively, especially when supporting multiple users and systems. Customer Service Orientation: A focus on providing high-quality support to end-users and resolving issues quickly and efficiently. Print Interested in joining our team Send your updated resume with the position name in the subject line to If your profile matches our current openings, our team will get in touch with you. Name Email Phone City Upload resume Resume Max file upload size : 2MB Texplorers is a global leader in next-generation digital services and consulting. Linkedin Quick links About Us Advisory Engineering Digital Analytics Careers Privacy policy Industries Public Sector Financial Services Retail Sector Contact 1720 S Edmonds Ln, Suite 220 Lewisville, TX 75067 EON, 15th Floor, Financial District, Nanakramguda, Telangana 500032, India [HIDDEN TEXT] 214-597-2225 Copyright ©2023-26 Texplorers Inc