Telecaller Executive

About the Role

As a Telecaller Executive at TestSeriesPro, you will be responsible for making outbound calls to prospective students and educational partners to explain our test preparation platform and guide them through the enrollment or partnership process.

This role involves interacting with students, parents, and educational institutions to promote our services and achieve daily and monthly call and conversion targets.

You will work closely with the sales and marketing teams to follow up on campaigns and assist with feedback collection from users and institutions.

This is an excellent opportunity to gain practical experience in the Ed-Tech industry and develop your sales and customer engagement skills.

As a Telecaller Executive, you will have the opportunity to work in a fast-paced environment and be part of a dynamic team that is passionate about education and technology.

With a competitive salary range of ₹1.8 LPA – ₹3.0 LPA, this role offers a great starting point for your career in sales and customer engagement.

TestSeriesPro is a leading Ed-Tech company that provides test preparation services to students across India.

We are committed to providing our customers with the best possible experience and are looking for talented individuals who share our passion for education and technology.

If you are a motivated and target-oriented individual who is looking for a challenging role in sales and customer engagement, then this is the perfect opportunity for you.

Apply now to join our team and take the first step towards a successful career in the Ed-Tech industry.

Key Responsibilities

• Make outbound calls to students, parents, and educational institutions from the provided database.
• Clearly explain the features and benefits of TestSeriesPro offerings.
• Handle incoming inquiries and provide accurate information over the phone.
• Follow up with interested leads via call, WhatsApp, or email.
• Maintain records of calls, leads, and conversions in the CRM system.
• Persuade potential users to register on the platform or schedule a demo.
• Assist with feedback collection from users and institutions.
• Work closely with sales and marketing teams for campaign follow-ups.

Skills & Qualifications

• Minimum qualification: 12th pass or any graduate.
• 0–2 years telecalling or customer service experience (Freshers can apply).
• Fluency in English and regional languages preferred.
• Basic knowledge of Excel and CRM tools.
• Willingness to work in a goal-driven environment.

What You'll Learn

As a Telecaller Executive, you will gain practical experience in the Ed-Tech industry and develop your sales and customer engagement skills.

You will learn how to effectively communicate with students, parents, and educational institutions to promote our services and achieve daily and monthly call and conversion targets.

This role will also provide you with the opportunity to work in a fast-paced environment and be part of a dynamic team that is passionate about education and technology.

Resume Tip

When applying for this role, make sure to highlight your excellent verbal communication skills, good listening ability, and patience.

Also, mention any relevant experience you have in telecalling or customer service, and be specific about the skills you have acquired in this field.

Finally, be sure to tailor your resume to the specific requirements of the role, and use language from the job description to describe your skills and experience.