Key Responsibilities: Key Responsibilities:

1. Manage allocated customers and assigned regional accounts effectively.

2. Handle database management activities, including:

a. Creating and updating customer, vendor, and order data in the ERP system.

b. Preparing and maintaining monthly operational and performance reports.

3. Manage the end-to-end order cycle from vendor processing to final customer shipment, including:

a. Coordinating with sales and internal teams to fulfill order requirements.

b. Placing and processing orders with suppliers.

c. Tracking estimated delivery timelines for parts and materials.

d. Coordinating vendor payments and related documentation.

e. Managing communication with freight forwarders and logistics partners.

f. Coordinating with internal teams, sales, and warehouse teams for smooth shipment execution.

4. Manage vendor relationships, including:

a. Negotiating pricing, delivery schedules, and commercial terms.

b. Managing vendor credit terms and payment conditions.

c. Handling pull-ins and push-outs of delivery schedules as per business requirements.

5. Resolve operational, logistics, or supply chain issues promptly at any stage of the order process.

6. Ensure timely service delivery and maintain strong customer satisfaction levels.

7. Maintain Just-in-Time (JIT) inventory practices to optimize stock levels and operational efficiency.