Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big Are you ready to love your job The adventure begins right here, with you, at SITA. Ready to redefine air travel The journey starts here, with you at SITA. About The Role & Team We are seeking a dedicated and motivated individual to join our team as a Apprentice Technician in the IT industry. As an Apprentice Technician, you will have the opportunity to learn and develop skills in troubleshooting, repairing, and maintaining computer hardware systems. This is an entry-level position suitable for individuals with a passion for technology and a desire to kick-start their career in the field. In this role, you will work closely with experienced technicians and be exposed to a wide range of computer hardware components and systems. You will provide support and assistance in diagnosing and resolving technical issues, as well as participate in the installation and configuration of computer hardware/Software. What You Will Do Assist in troubleshooting, diagnosing, and resolving hardware and software issues Perform routine maintenance and repairs on computer systems, including replacing faulty components Install, configure, and test computer hardware components and peripherals Assist in the monitoring and maintenance of network security systems. Troubleshoot network issues and perform necessary repairs or replacements. Assist in the installation of computer networks, including routers, switches, and firewalls. Provide technical support to end-users in a timely and efficient manner Collaborate with team members to ensure the smooth operation of SITA systems Keep accurate records of repairs, maintenance tasks, and inventory Stay updated with the latest advancements in computer hardware technology and industry trends. Qualifications EXPERIENCE: No prior experience required. Freshers or candidates with limited hands-on experience are encouraged to apply. Education & Qualifications Diploma, Bachelor's degree or equivalent in Computer Science or a related field equivalent. Excellent problem-solving and critical-thinking skills Basic knowledge of computer hardware components and systems Strong attention to detail and ability to follow instructions Good communication and interpersonal skills Ability to work independently and as part of a team. Basic knowledge of network hardware, including routers, switches, and firewalls. Should be flexible to work evenings or weekends as required. This role requires flexibility to work in rotating shifts, including night shifts. Ability to stay composed and perform effectively in high-pressure environments. Freshers or candidates with limited hands-on experience are encouraged to apply. Must be able to adapt quickly to new processes, tools, and technologies. Having valid Indian passport will be an advantage. What We Offer We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. Employee Wellbeing: We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. Professional Development: At SITA, we believe growth fuels innovation. Our learning ecosystem offers access to world-class platforms and programs designed to help you thrive. From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and many others, we align learning opportunities with your Development Plan and our business priorities. Your development journey is supported every step of the way. Competitive Benefits: Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.