Job Title: Customer Success Associate Department: Sales & Marketing Location: Trivandrum / Kochi Job type: On-Site Salary: 15-20 K Company Description Season Two, a brand of SP Life Care, is dedicated to enhancing the lives of senior citizens by offering innovative lifestyle, health, and social support solutions. Through pioneering digital interventions, Season Two creates an ecosystem for personalized care, including independent and assisted senior living homes, home care services, and specialized senior care offerings. The company operates a prototype facility in Trivandrum, Kerala, featuring Ayurveda, yoga, physiotherapy, family health services, and dining facilities. With a committed investment of over $50 million, Season Two is expanding its operations to cities like Bangalore and Kochi, empowering the elderly to lead enriched and meaningful lives. Job Summary: We are looking for a motivated and confident Customer Success Associate to join our team. The candidate will be responsible for contacting potential and existing customers over the phone to inform them about our products/services, generate leads, and support business growth. Key Responsibilities: Make outbound calls to potential and existing customers. Explain company products/services clearly and effectively. Generate and qualify leads, convert to admissions. Follow up on inquiries and maintain customer interest. Maintain accurate records of calls and customer details. Achieve daily/weekly/monthly calling and sales targets. Handle customer questions and provide appropriate solutions. Coordinate with the sales team when required. Qualifications and Requirements: Good communication skills (local language + basic English preferred). A bachelor's degree in any field is preferred. Confident and persuasive speaking ability. Basic computer knowledge. Ability to handle rejection and remain motivated. Prior experience in sales is an advantage (Freshers can also apply). Skills Required: Strong verbal communication Customer handling skills Active listening Time management Positive attitude What You Will Learn Practical sales techniques and customer engagement strategies Handling objections and closing sales effectively Product knowledge and upselling skills Relationship building and customer retention Team collaboration and workplace professionalism Perks & Benefits Competitive salary with performance-based incentives Training and skill development programs Growth and promotion opportunities Friendly and supportive work environment Recognition and reward programs Interested candidates can send their resume to 9778632577 / [HIDDEN TEXT] with the subject line Application for Customer Success Associate.