Job Title: Customer Care Executive – Airlines Process (Voice / Non‑Voice / Chat) Location: Mumbai – Malad Employment Type: Full-time Work Mode: Work From Office (WFO) Job Overview We are hiring Customer Care Executives for an Airlines process handling voice, non-voice, and chat support . This opportunity is open to graduates (freshers) and undergraduates with relevant experience who are flexible with shifts and eager to work in a dynamic customer service environment. CTC & Benefits CTC: ₹4.18 LPA One-way transportation facility provided Other benefits as per company policy Work Schedule Rotational shifts Must be flexible with night shifts 5 days working with rotational weekly offs Key Responsibilities Handle customer queries related to airline services via calls, emails, and chat Provide accurate information and timely resolutions Maintain quality and compliance standards Document customer interactions accurately Ensure high levels of customer satisfaction Eligibility Criteria Education:Undergraduate with minimum 6 months of experience , OR Graduate freshers can apply Good communication skills Basic computer knowledge Willingness to work in rotational shifts Comfortable working from office in Mumbai (Malad) Interview Process HR Screening Operations Round For more information reach out to HR - Neha 8008325085 [HIDDEN TEXT]