Poshmark Off Campus Drive 2026 | Community Associate Email Support | Chennai — Apply Now
About the Role
• Email Support:Engage with Poshmark users via email in a timely, friendly, and professional manner.
• Empathetic Resolution:Demonstrate empathy through thoughtful and prompt resolutions for the community of buyers and sellers.
• Issue Investigation:Research, troubleshoot, and recommend solutions for open orders, payment issues, and account-related queries.
• Feedback Collection:Gather feedback and suggestions from the community and share them with product and operations teams.
• Performance Targets:Strive to exceed Volume, First Response Time, Resolution Rate, and Customer Effort Score goals.
• Policy Adherence:Provide resolutions that align with Poshmark’s policies, guidelines, and terms of service.
• Cross-Time-Zone Collaboration:Coordinate with managers and peers based primarily in the US headquarters using Slack and Zoom.
Skills Required
Similar Job Openings
Explore more job openings in this category from companies actively hiring.
Ready to Launch Your Career?
Discover internships and job opportunities from top companies. Start applying today and take the next step toward your dream career.
View All Openings
We'll notify you when something fits.
*By submitting your email address, you agree to our Privacy Policy and consent to receive job-related updates.