Podar ORT International School (IB) requires, PRE for it's Worli location. The Parent Relations Executive acts as a key link between the school and parents, ensuring smooth communication, positive parent engagement, and high levels of satisfaction. The role involves handling parent queries, coordinating meetings and events, supporting admissions and retention activities, and maintaining strong relationships aligned with the school's values and service standards. Key Responsibilities Manage day-to-day communication with parents through calls, emails, meetings, and school platforms Address parent concerns, queries, and feedback in a professional and timely manner Coordinate Parent-Teacher Meetings (PTMs), orientations, and school engagement activities Support admissions, onboarding, and student retention initiatives Maintain records of parent interactions, feedback, and resolutions Collaborate with academic and administrative teams for smooth parent communication Ensure high standards of hospitality and customer service within the school campus Assist in organizing school events, workshops, and community outreach programs Promote positive school branding and parent satisfaction Additionally, handle Front Office, Admin, Admissions etc assignments Pre-requisites / Eligibility Graduate in any discipline; preferred background in Public Relations, Hospitality, Education, or Management Prior experience in customer relations, front office, school relations, or parent engagement preferred Excellent communication and interpersonal skills Strong problem-solving and conflict-resolution abilities Proficiency in MS Office, email communication, and school ERP systems Pleasant personality with professional etiquette and presentation skills Ability to work collaboratively and handle sensitive situations with maturity Fluency in English; additional regional language proficiency will be an advantage Preferred Skills Relationship management Coordination and event management Active listening and empathy Time management and multitasking Service-oriented approach and positive attitude