Business Operations Associate

About the Role

The Business Operations Associate (BOA) is a vital role at NxtWave, responsible for ensuring seamless execution of academic operations at NIAT. This involves managing schedules, maintaining LMS workflows, tracking student progress, and coordinating with cross-functional teams to deliver a smooth and error-free academic experience.

The BOA acts as a key operational enabler, ensuring that all academic activities are executed with accuracy, timeliness, and efficiency.

Key Responsibilities

• Plan, maintain, and update daily and weekly schedules for classes, labs, and assessments.
• Coordinate with academic teams to manage session access (lock/unlock) on LMS platforms.
• Ensure proper sequencing and alignment of sessions with the academic calendar.
• Manage and monitor course content across Gamma, Beta, and Live environments.
• Draft and schedule student communications, including reminders, announcements, and alerts.
• Monitor student attendance, submissions, and engagement metrics.

Skills & Qualifications

• Proficiency in MS Excel (formulas, filters, pivot tables, data handling).
• Familiarity with LMS platforms, dashboards, and internal tools.
• Strong written and verbal communication skills.
• High attention to detail and accuracy in execution.
• Ability to manage multiple tasks within strict timelines.
• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Self-driven with strong ownership and accountability.

What You'll Learn

As a Business Operations Associate, you'll gain hands-on experience in managing academic operations, developing strong analytical and problem-solving skills, and improving your ability to work effectively in a team environment.

You'll also have the opportunity to learn and apply industry-leading tools and technologies, such as MS Excel and LMS platforms.

Resume Tip

When applying for this role, be sure to highlight your experience with MS Excel and any other relevant software tools. Emphasize your ability to work accurately and efficiently in a fast-paced environment, and provide specific examples of how you've managed multiple tasks and deadlines in previous roles.