Back Office Marketing Executive

About the Role

As a Back Office Marketing Executive at Nexa Enterprises, you will be responsible for supporting the sales team by maintaining accurate customer records, making sales calls, and ensuring seamless order processing.

Day-to-day, you will work closely with the sales team to identify customer needs, provide product information, and facilitate sales conversions.

This role is an excellent opportunity to develop your marketing and communication skills in a fast-paced business environment.

Key Responsibilities

• Manage customer relationships and maintain accurate records of customer interactions, preferences, and orders.
• Making sales calls to existing and potential customers to promote products and services.
• Keep track of customer feedback, complaints, and suggestions to improve customer satisfaction.
• Collaborate with the sales team to identify new business opportunities and develop strategies to achieve sales targets.
• Process customer orders, resolve any issues, and ensure timely delivery of products or services.
• Develop and maintain knowledge of company products and services to effectively communicate with customers.

Skills & Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Excellent communication and interpersonal skills to effectively interact with customers and the sales team.
• Strong organizational and time management skills to prioritize tasks and meet deadlines.
• Basic computer skills, including proficiency in Microsoft Office and CRM software.
• Ability to work in a team environment and adapt to changing priorities and deadlines.
• Knowledge of sales and marketing principles, including customer relationship management and sales strategies.

What You'll Learn

In this role, you will gain hands-on experience in marketing and sales, developing your communication and interpersonal skills, and learning to work effectively in a team environment.

You will also have the opportunity to develop your knowledge of sales and marketing principles, including customer relationship management and sales strategies.

This role is an excellent stepping stone for a career in marketing and sales, and you will have the chance to learn from experienced professionals in the industry.

Resume Tip

When applying for this role, be sure to highlight your customer service experience and any relevant sales or marketing skills you have developed in previous roles.

Use specific examples to demonstrate your ability to build strong relationships with customers and effectively communicate with them to meet their needs.

Also, be sure to tailor your resume to the specific requirements of the job, using keywords from the job description to demonstrate your qualifications and experience.