Company Description Micor Infra Private Limited is a dynamic company specializing in infrastructure development. Based in Hyderabad, the company is committed to delivering high-quality projects and fostering client satisfaction. With a focus on excellence and efficiency, Micor Infra Private Limited contributes to creating sustainable and impactful infrastructure. Join our dedicated team to help shape the future of infrastructure development. Role Description: This is a full-time, on-site role for a Customer Relationship Management Executive located in Hyderabad. The role involves: · managing and enhancing customer relationships, · developing customer retention strategies, · addressing customer queries effectively. · oversee customer interactions to improve customer satisfaction and loyalty · collaborate with the sales team to achieve business targets · ensure seamless communication · exposure to any CRM tool (updating leads, queries, status updates, sales reports, etc) Qualifications: · Bachelor's degree in Business Administration, Marketing, or a related field is preferred · Strong communication skills (English, Telugu mandatory; Hindi - good to have) · Strong Customer Retention and Customer Experience skills · Ability to effectively interact with clients and teams · Sales skills to enhance customer engagement and drive business growth · Analytical Skills to assess customer data and develop insights for improved service · Previous experience in customer relationship management or related fields is an advantage