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Trainee/CSE - Voice Process - Dental Billing

Medusind Full Time Commerce Ahmedabad, Gujarat, India N/A Posted 19/5/2026

About the Role

Outbound calls to insurances for claim status and eligibility verification  Denial documentation and further action  Calling the insurance carriers based on the appointment received by the clients.  Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software.  Calling insurance companies to get the status of the unpaid claims.  Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.  Maintain the individual daily logs.  Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs  Work cohesively in a team setting. Assist team members to achieve shared goals.  Compliance with Medusind's Information Security Policy, client/project guidelines, business rules and training provided, company's quality system and policies  Communication / Issue escalation to seniors if there is any in a timely manner  Punctuality is expected all the time. Experience - 0-3 months in any international call center. Minimum typing speed of 35 WPM  Basic knowledge of MS Office – Preparing spreadsheets and documents  Good Communication skills – must be able to fluently converse in English.  Must have a neutral accent  No stammering and lisp Interested candidates can forward your resume on [HIDDEN TEXT]

Skills Required

Healthcare

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