Facilities Executive -Soft Services
About the Role
Facilities Executive Core Roles and Responsibilities: Operational Oversight: Supervising day-to-day Soft Services, including housekeeping, security, and cleaning equipment maintenance to ensure operational efficiency. Vendor and Contract Management: Monitoring vendor performance against Service Level Agreements (SLAs), ensuring compliance with contracted services. Quality and Compliance: Conducting regular inspections and audits to maintain high cleaning standards and compliance with health, safety, and environmental regulations. Staff Management & Training: Scheduling staff, ensuring proper grooming and etiquette, conducting training, and managing personnel to achieve key performance indicators. Customer Service and Interaction: Acting as the liaison between the client and vendor, gathering feedback, and resolving issues promptly. Administrative and Financial Duties: Managing inventory of consumables, processing invoices, and assisting with budgeting and reporting.
Skills Required
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