Required Skills & Qualifications Cloud & AWS Expertise Strong knowledge of AWS technology stacks and services Experience with AWS services such as Connect, S3, SQS, SNS, API Gateway, EC2, Lambda, AppSync, Kinesis, Lex, Polly, Transcribe, ECS, EKS, ECR Experience building serverless architecture solutions using Docker, Lambda, ECS, EKS Familiarity with microservice architecture Knowledge of networking concepts: VPC, ingress/egress, security groups, load balancers AWS certifications (e.g., Solutions Architect) or equivalent are a plus Familiarity with other cloud providers and technologies is an advantage Application Development In-depth experience with Node.js, ReactJS, NextJS, TypeScript, MERN or equivalent stacks Knowledge of WebRTC is a plus Experience working with contact center solutions is a plus Generative AI (GenAI) Experience building GenAI applications Understanding of GenAI concepts: context, tokens, completions, temperature, RAG, hallucination, etc. Hands-on experience with LangChain, LangGraph, and Python Experience with Google ADK is a strong plus Speech & AI Technologies Experience with text-to-speech, speech-to-text, and speech-to-speech solutions Databases & Infrastructure Experience with NoSQL databases such as MongoDB, DynamoDB Experience with Infrastructure-as-Code (IaC) tools such as Terraform DevOps & Testing Experience with CI/CD tooling (e.g., BitBucket pipelines) Experience with unit testing tools such as Jest, Playwright, Cypress