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Telecaller

Innovate Consultancy Full Time Commerce Delhi ₹ 3,00,000 - 4,00,000 Posted 3/6/2026

About the Role

Key Responsibilities: As a Telecaller at Innovate Consultancy, you will play a crucial role in our team by providing excellent customer service and assisting with various administrative tasks. Your proficiency in MS-Excel, Tally, and accounting will be essential in ensuring accurate record-keeping and client interactions. Your strong English proficiency, both spoken and written, will also be a key asset in effectively communicating with clients.

Key responsibilities:

1. Making outbound calls to potential clients to promote our services and generate leads

2. Handling inbound calls from clients and addressing their queries and concerns in a professional manner

3. Maintaining accurate records of client interactions in MS-Excel and Tally

4. Assisting with basic accounting tasks such as invoice generation and payment reconciliation

5. Collaborating with the sales team to identify new business opportunities and follow up on leads

6. Providing excellent customer service to ensure client satisfaction and retention

7. Participating in team meetings and training sessions to continuously improve your skills and knowledge in the industry.

If you are a proactive and detail-oriented individual with a passion for customer service and a strong background in Excel and accounting, we would love to have you join our team at Innovate Consultancy. Apply now to take the next step in your career!

Skills Required

Accounting Client Interaction Tally ERP MS-Excel English Proficiency (Spoken) English Proficiency (Written)

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