PROCESS DELIVERY SPECIALIST-HUMAN RESOURCES OPERATIONS

About the Role

In this role as a Process Delivery Specialist in Human Resources Operations, you will be working with IBM's Business Process Outsourcing (BPO) team to accelerate digital transformation using agile methodologies, process mining, and AI-powered workflows. Your primary responsibility will be to work with partners and provide end-to-end recruitment support, defining, developing, planning, and implementing sourcing strategies to provide a qualified talent pool.

Key Responsibilities

• Take partial ownership of the sourcing life cycle, ensuring process adherence to Service Level Agreements (SLA)
• Implement new sourcing methods, assess candidate suitability, and establish rigorous screening criteria to identify top talent in the pool
• Collaborate with business leaders to set goals for the Global Delivery Center on a weekly, quarterly, and yearly basis
• Utilize ATS to perform candidate screening and update the status of Candidates on the ATS tool regularly
• Develop expertise in deep domain knowledge, and business strategy, and drive innovation
• Proven experience in partner management, adept at navigating challenging discussions

Skills & Qualifications

• Master's Degree in a relevant field
• Graduate with 0-1 year of experience in sourcing and recruitment (preferably in ITES/BPO/FA domains)
• Proficient in utilizing social media channels and other creative sourcing methods
• Proficient in MS Office applications
• ATS (Applicant Tracking System)
• Strong interpersonal and organizational skills

What You'll Learn

In this role, you will have the opportunity to develop expertise in deep domain knowledge, business strategy, and drive innovation. You will also learn how to work with partners and provide end-to-end recruitment support, and develop strong interpersonal and organizational skills.

Resume Tip

When applying for this role, make sure to highlight your experience in sourcing and recruitment, particularly in ITES/BPO/FA domains. Also, be specific about your proficiency in utilizing social media channels and other creative sourcing methods, as well as your experience in partner management.

Why IBM?

IBM Consulting is a global leader in digital transformation, and as a Process Delivery Specialist in Human Resources Operations, you will be working with a team that is passionate about making a meaningful impact on clients' businesses. You will have the opportunity to work with visionaries across multiple industries and develop expertise in deep domain knowledge, business strategy, and drive innovation.

What's Next?

If you are a recent graduate or an early-career professional looking to make a meaningful impact in the field of recruitment and sourcing, this role is an excellent opportunity for you to develop your skills and expertise. Apply now and take the first step towards a rewarding career in IBM Consulting.