BPO - Hindi English

About the Role

As a BPO - Hindi English professional at HR TOSBIZ in Cochin, you will be handling customer inquiries via phone, resolving complaints efficiently, providing accurate product/service information, maintaining CRM records, and following up for customer satisfaction.

Responsibilities

• Handle customer inquiries via phone
• Resolve complaints efficiently
• Provide accurate product/service information
• Maintain CRM records
• Follow up for customer satisfaction

What You'll Need

To succeed in this role, you will require strong English, Hindi language skills, proficiency in Microsoft Office, and excellent communication skills.

Resume Tip

Highlight your experience in customer service, language skills, and proficiency in Microsoft Office to increase your chances of getting hired.