Infra Developer

About the Role

This Infra Developer role involves conducting in-depth Root Cause Analysis (RCA) for critical production incidents, analyzing diagnostic logs and telemetry data, and troubleshooting issues across Splunk enterprise infrastructure.

You will work with various technologies such as AWS, Azure, and Google Cloud Platform, and develop strong analytical thinking and customer-focused problem-solving skills.

Key Responsibilities

• Conduct in-depth Root Cause Analysis (RCA) for critical production incidents and document findings with clear technical details and remediation steps.
• Analyze diagnostic logs, telemetry data, and performance metrics from enterprise platforms, cloud services, network devices, and distributed systems.
• Troubleshoot and resolve issues across Splunk enterprise infrastructure.
• Replicate and reproduce customer-reported issues in lab or staging environments for detailed investigation and validation.
• Diagnose and troubleshoot scenarios including search execution limitations, data onboarding challenges, cloud integration failures, dashboard and reporting inconsistencies, field extraction and parsing issues, lookup failures, and event correlation problems.
• Create and manage JIRA tickets for identified bugs, enhancements, and operational improvements while coordinating with engineering teams through resolution.

Skills & Qualifications

• Cloud and platform technologies such as AWS, Azure, and Google Cloud Platform.
• Proficiency in SPL queries, Linux system administration, Splunk administration, and search optimization.
• Ability to analyze Splunk logs, metadata, and scheduler.log with awareness of vulnerability and threat management and basic knowledge of networking concepts.
• Solid understanding of Splunk architecture and its core components.
• Experience using JIRA, Confluence, and Git/GitHub.
• AWS Certified Solutions Architect, Azure Administrator, and Splunk Certified Admin (preferred qualifications).
• GitHub, Splunk Administration, Git, Google Cloud Platform, Confluence, Linux System Administration, Azure, Jira, AWS, search optimization, SPL queries.

What You'll Learn

In this role, you will gain advanced troubleshooting and debugging skills, strong analytical thinking, customer-focused problem-solving, cross-functional collaboration, and the ability to work in high-pressure production environments.

You will also develop a solid understanding of Splunk architecture, its core components, and experience using JIRA, Confluence, and Git/GitHub.

Resume Tip

When applying for this role, make sure to highlight your experience with cloud and platform technologies, SPL queries, Linux system administration, and Splunk administration. Emphasize your ability to analyze diagnostic logs, telemetry data, and performance metrics, and your experience with JIRA, Confluence, and Git/GitHub.

Also, be sure to mention any relevant certifications you hold, such as AWS Certified Solutions Architect, Azure Administrator, and Splunk Certified Admin.