Key Responsibilities: Key responsibilities:

1. Receive patients with a pleasant smile and greet them professionally.

2. Attend telephone calls politely and strictly follow telephone etiquette.

3. Identify whether the patient is a new or existing patient.

4. Provide registration forms, assist patients in filling them, and guide them to the concerned doctor.

5. Collect reference letters, if any, and file them appropriately.

6. Verify that all relevant details are completed in the registration form.

7. Collect registration fees and hand over the grey file and receipt to the patient, and the blue folder to the doctor’s secretary.

8. Enter referred doctor details including name and address into the system.

9. Guide visitors to the concerned rooms or departments.

10. Adhere to hospital safety norms and follow both patient and staff safety protocols.

11. Perform additional tasks assigned by superiors as and when required.

Work location:

1. Nelson Manickam Road, Aminjikarai.