Customer Support Sales Executive

About the Role

As a Customer Support Sales Executive at Bright Properties, you will be responsible for handling customer inquiries and resolving their queries in a timely and professional manner. You will also be required to engage with customers to identify sales opportunities and provide them with tailored solutions to meet their needs.

This role will involve working closely with the sales and customer support teams to ensure seamless communication and delivery of services to customers.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Resolve customer queries and concerns in a fair and efficient manner.
• Identify sales opportunities and engage with customers to provide them with tailored solutions to meet their needs.
• Work closely with the sales team to ensure seamless communication and delivery of services to customers.
• Provide excellent customer service and ensure high levels of customer satisfaction.
• Meet and exceed sales targets and performance metrics.
• Stay up-to-date with product and service offerings to provide accurate information to customers.

Skills & Qualifications

• Domestic calling experience and ability to handle customer inquiries via phone.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet sales targets.
• Basic computer knowledge and proficiency in using software applications.
• Non-voice chat process experience and ability to handle customer inquiries via chat.
• Bachelor's degree in any discipline.
• High school diploma or equivalent required.

What You'll Learn

This role offers a great opportunity to learn and develop skills in customer support and sales. You will gain experience in handling customer inquiries, resolving queries, and identifying sales opportunities. You will also learn how to work closely with the sales team to ensure seamless communication and delivery of services to customers.

As a Customer Support Sales Executive, you will have the opportunity to develop your communication and interpersonal skills, as well as your ability to work in a fast-paced environment and meet sales targets.

Resume Tip

When applying for this role, be sure to highlight your customer service experience and any relevant sales skills you may have. Use specific examples to demonstrate your ability to handle customer inquiries and resolve queries in a timely and professional manner.

Also, be sure to tailor your resume to the specific requirements of the job, and use keywords from the job description to help your resume pass through applicant tracking systems (ATS).