Account Executive, Small Business

About the Role

As an Account Executive, Small Business at BirdEye, you will be responsible for developing and maintaining strong relationships with small business clients, understanding their needs, and providing tailored solutions to drive growth and customer satisfaction.

You will work closely with cross-functional teams to identify new business opportunities, build and execute sales strategies, and deliver exceptional customer experiences.

This role requires a strong understanding of the small business market, excellent communication skills, and the ability to navigate complex sales cycles.

Key Responsibilities

• Develop and execute sales strategies to acquire new small business clients and expand existing relationships.
• Build and maintain strong relationships with small business owners, decision-makers, and key stakeholders.
• Conduct needs assessments, identify opportunities, and provide tailored solutions to drive growth and customer satisfaction.
• Collaborate with cross-functional teams, including marketing, product, and customer success, to deliver exceptional customer experiences.
• Stay up-to-date on industry trends, market developments, and competitor activity to inform sales strategies and drive business growth.
• Meet and exceed sales targets, while maintaining a high level of customer satisfaction and retention.

Skills & Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 0-4 years of experience in sales, account management, or a related field.
• Proven track record of meeting or exceeding sales targets.
• Excellent verbal and written communication skills, with the ability to effectively communicate with small business owners and decision-makers.
• Strong negotiation and prospecting skills, with the ability to navigate complex sales cycles.
• Proficiency in CRM software, with experience using tools such as Salesforce or HubSpot.
• Certifications in sales, marketing, or a related field, such as HubSpot Inbound Sales or Salesforce Sales Cloud.

What You'll Learn

In this role, you will develop a deep understanding of the small business market, including industry trends, market developments, and competitor activity.

You will learn how to build and maintain strong relationships with small business owners and decision-makers, and develop the skills to navigate complex sales cycles.

This role will also provide opportunities to develop your sales and account management skills, including negotiation, prospecting, and CRM software proficiency.

Resume Tip

When applying for this role, be sure to tailor your resume to highlight your sales and account management experience, as well as your proficiency in CRM software and other relevant tools.

Use specific examples to demonstrate your ability to build and maintain strong relationships with small business owners and decision-makers, and highlight any relevant certifications or training you have received.

Finally, be sure to proofread your resume carefully to ensure that it is free of errors and easy to read.