Tele Callers
About the Role
Company Description Bhashyam Blooms is a prominent education institution based in Andhra Pradesh, India, specializing in primary and secondary education. Known for its commitment to academic excellence and holistic development, the institution provides a nurturing environment for young learners. With a focus on innovative teaching methods, Bhashyam Blooms aims to empower students with the skills and knowledge needed for their future. The institution prides itself on fostering a culture of learning and growth for both students and staff. Role Description This is a full-time on-site role for Tele Callers, located in Guntur Mandal. The primary responsibilities include managing inbound and outbound calls, addressing inquiries from prospective parents, providing information about the institution, and promoting enrollment. Tele Callers are also expected to maintain detailed records of interactions, follow up with leads, and work collaboratively with the admissions team to meet enrollment targets. Qualifications Strong verbal communication and interpersonal skills to handle inquiries and provide excellent customer service over the phone Ability to manage and maintain detailed call records and follow up effectively Proficiency in local languages alongside English to effectively communicate with diverse audiences Basic computer skills for data entry and familiarity with CRM software is preferred Prior experience in a customer service or tele-calling role is a plus Problem-solving mindset and ability to work collaboratively as part of a team A high school diploma or equivalent is required; additional certifications in customer service or communication are advantageous
Skills Required
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