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ServiceNow AI Developer MCP & Agentic Workflows

APN consulting Group Full Time Software Bangalore Posted 3/8/2026

Job Description

About the Role

In this role as a ServiceNow AI Developer, you will be responsible for designing, developing, and implementing AI-driven workflows using ServiceNow's MCP and Agentic Workflows. You will work closely with cross-functional teams to automate business processes and improve operational efficiency. Your primary focus will be on integrating AI capabilities with ServiceNow's platform to create intelligent workflows.

Key Responsibilities

  • Design and develop AI-driven workflows using ServiceNow's MCP and Agentic Workflows.
  • Integrate AI capabilities with ServiceNow's platform to automate business processes.
  • Collaborate with cross-functional teams to identify areas for process improvement and implement AI-driven solutions.
  • Develop and maintain Flow Designer scripts to automate workflows.
  • Implement Agile Scrum methodologies to manage project timelines and deliverables.
  • Work closely with the development team to ensure seamless integration of AI-driven workflows with existing systems.
  • Continuously monitor and evaluate the performance of AI-driven workflows and make recommendations for improvement.

Skills & Qualifications

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • 2-4 years of experience in ServiceNow development, with a focus on MCP integrations and Agentic workflows.
  • Strong understanding of AI concepts, including machine learning and natural language processing.
  • Proficiency in scripting languages, such as JavaScript or Python.
  • Experience with Flow Designer and Agile Scrum methodologies.
  • Knowledge of ServiceNow's Now Assist AI Control Tower and AI-driven workflows.
  • Certifications in ServiceNow development and AI-related technologies are a plus.

What You'll Learn

In this role, you will gain hands-on experience with ServiceNow's AI capabilities and develop a deep understanding of how to integrate AI with business processes. You will learn to design and develop AI-driven workflows, collaborate with cross-functional teams, and implement Agile Scrum methodologies. This role will provide you with the opportunity to grow your skills in AI, ServiceNow development, and workflow automation.

Resume Tip

When applying for this role, be sure to highlight your experience with ServiceNow development, MCP integrations, and Agentic workflows. Emphasize your understanding of AI concepts and your proficiency in scripting languages. Additionally, include any relevant certifications or training programs you have completed in ServiceNow development and AI-related technologies.

Skills Required

AutomationScriptingServiceNow developmentAgentic workflowsFlow DesignerAgileScrum
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