Quality Auditor, Quality Team

About the Role

As a Quality Auditor, you will be responsible for conducting systematic quality assessments within our global network of Data Associates, ensuring high standards in data quality for AI development and training.

This role involves performing manual reviews to validate automated quality measurement systems, documenting and reporting quality findings accurately, and maintaining strict compliance with quality standards and procedures.

You will work closely with Quality Audit Managers to improve processes and implement best practices, contributing to continuous improvement initiatives within the quality assurance team.

Key Responsibilities

• Conduct quality audits on individual workflows and units delivered by Data Associates.
• Coach and calibrate Data Associates co-located at your site to improve performance.
• Provide detailed insights on Data Associate-level quality and identify root causes of issues.
• Perform manual reviews to validate automated quality measurement systems.
• Document and report quality findings accurately and efficiently.
• Perform audits to support deep dives and escalations as needed.

Skills & Qualifications

• C1+ or equivalent fluency in English language.
• Good working knowledge (B1+) in both spoken and written English.
• Experience in Machine Learning/Data Labeling operations.
• Demonstrated analytical and problem-solving skills, and attention to detail.
• Effective communication skills in Business English.
• Experience with quality management tools and systems.
• Ability to work in strict compliance with internal guidelines.
• Understanding of data annotation and quality metrics.
• Hands-on experience in Excel and data analysis tools.
• Bachelor's degree in a relevant field (e.g., Computer Science, Data Science, Engineering).

What You'll Learn

In this role, you will gain hands-on experience in quality assurance, data analysis, and machine learning operations.

You will develop your analytical and problem-solving skills, as well as your ability to work effectively in a team environment.

This role will provide you with opportunities to learn from experienced professionals and contribute to the growth and development of the quality assurance team.

Resume Tip

When applying for this role, be sure to highlight your experience with quality management tools and systems, as well as your analytical and problem-solving skills.

Use specific examples from your previous experience to demonstrate your ability to conduct quality audits, coach and calibrate Data Associates, and document and report quality findings accurately.