● Handle inbound and outbound leads through calls, emails, and CRM tools ● Qualify leads based on defined criteria and assess customer needs ● Explain products/services and generate interest among prospects ● Schedule meetings or site visits for the sales team ● Maintain accurate records of interactions in CRM ● Achieve daily call targets and lead conversion benchmarks ● Follow up with potential customers to ensure engagement ● Coordinate with sales and marketing teams for campaign execution ● Maintain strong pipeline hygiene and reporting Key Performance Indicators (KPIs) ● Lead qualification percentage ● Call productivity (daily/weekly targets) ● Conversion rate (lead → meeting/site visit) ● Keeping calling TAT intact & KRA's in control ● Follow-up efficiency and response time Requirements ● Bachelor's degree in any field ● 0–3 years of experience in pre-sales / tele calling / inside sales ● Strong communication and interpersonal skills ● Ability to handle objections and negotiate effectively ● Comfortable with high-volume calling (120+ calls/day) ● Familiarity with lead management/CRM tools ● Target-driven and self-motivated ● Strong persuasion and closing support skills ● Experience in real estate / co-working / SaaS / B2C / Ed-Tech 6 Days working