Bpo, hr excutive , sales excutive, team leader

About the Role

This role involves leading a team of sales executives, ensuring they meet their targets and providing guidance on customer interactions. You will also be responsible for handling HR-related tasks, such as talent acquisition, onboarding, and employee relations. As a team leader, you will be expected to resolve conflicts and track performance to drive business growth.

Key Responsibilities

• Lead a team of sales executives to achieve sales targets and improve customer satisfaction.
• Develop and implement strategies to improve sales performance and customer engagement.
• Handle HR-related tasks, including talent acquisition, onboarding, and employee relations.
• Resolve conflicts and address employee grievances in a fair and timely manner.
• Track performance and provide regular feedback to team members to drive business growth.
• Collaborate with other departments to ensure seamless execution of business objectives.
• Stay up-to-date with industry trends and best practices to drive innovation and improvement.

Skills & Qualifications

• Team leadership and management experience.
• Strong communication and interpersonal skills.
• Ability to resolve conflicts and address employee grievances.
• Experience in talent acquisition, onboarding, and employee relations.
• Strong sales and customer service skills.
• Ability to track performance and provide regular feedback.
• Bachelor's degree in Business Administration or a related field.
• Proficiency in MS Office and CRM software.
• Knowledge of industry trends and best practices.

What You'll Learn

In this role, you will gain valuable experience in team leadership, sales, and HR management. You will learn how to develop and implement strategies to drive business growth, resolve conflicts, and improve customer satisfaction. You will also have the opportunity to work with a dynamic team and contribute to the company's success.

Resume Tip

When applying for this role, be sure to highlight your leadership experience and skills in sales, customer service, and HR management. Use specific examples to demonstrate your ability to drive business growth, resolve conflicts, and improve customer satisfaction. Tailor your resume to the job description and use keywords from the job posting to increase your chances of getting noticed.