Define and execute the product roadmap for digital onboarding and origination, ensuring alignment with business objectives and customer needs. Identify and address key customer pain points ensuring the product delivers measurable value. Translate high-level business requirements into detailed product specifications and actionable deliverables. Collaborate with engineering and UX teams to build scalable, intuitive, and high-impact solutions. Collaborate with cross-functional teams through the product development lifecycle, from concept to deployment, ensuring timely delivery of milestones. Engage directly with customers, partners, and stakeholders to deeply understand pain points and translate them into actionable product requirements. Drive prioritization and trade-offs across user experience, performance, and technical feasibility. Leverage data-driven insights to iterate and improve product offerings continuously. Collaborate with sales, marketing, and enablement teams to ensure successful product launches and adoption. Stay ahead of industry trends in AI, collaboration, automation, and enterprise service management to drive innovation. Serve as the voice of the customer, gathering and analyzing feedback from users, developers, and stakeholders to inform product decisions. Regularly present product updates, strategies, and results to executive team ensuring alignment with organizational goals.